Privacy Policy

Last updated: 31 October 2026

Easy Steel Buildings Limited respects your privacy and is committed to protecting your personal information. This privacy policy explains what information we collect, why we use it, who we may share it with, how long we keep it and the rights available to you under UK data protection law.

1. Who we are

Easy Steel Buildings Limited is the data controller responsible for the personal information described in this policy.

2. Information we collect

Depending on how you contact us and the services you request, we may collect:

  • Your name, business name, postal address, delivery address, email address and telephone number.
  • Site location and postcode.
  • Information about your proposed building, including its intended use, dimensions, specification, access requirements, planning status and anticipated timescales.
  • Drawings, plans, photographs, documents and other project information you provide.
  • Details of enquiries, quotations, orders, contracts, payments, deliveries, installation arrangements and correspondence.
  • Records of telephone, email, web-form, live-chat, WhatsApp or other communications with us.
  • Technical information such as your IP address, browser type, device information, referring pages, pages visited and website security or diagnostic logs.
  • Cookie, analytics and preference information where those services are enabled and you have provided any consent required by law.

We do not intentionally collect special-category personal data through our standard website forms. Please avoid sending sensitive personal information unless it is genuinely necessary for your project.

3. How we collect your information

We collect information directly from you when you submit a quote or contact form, speak to us, email or message us, use live chat, request a quotation, place an order or otherwise work with us. We may also receive relevant project or contact information from another person involved in your project, such as a colleague, contractor, architect, engineer, installer or professional adviser.

Some technical information is collected automatically when you use the website through essential cookies, server logs, security systems and, where enabled with the appropriate consent, analytics technologies.

4. Why we use your information and our lawful bases

We use personal information only where we have a lawful basis. Depending on the circumstances, we may use it to:

  • Respond to enquiries and prepare quotations: to take steps at your request before entering into a contract and for our legitimate interest in responding to prospective customers.
  • Design, manufacture, supply, deliver or arrange installation of a building: to perform our contract with you.
  • Coordinate your project: to communicate with manufacturers, structural engineers, hauliers, installers and other relevant project partners where necessary to provide the requested service.
  • Manage accounts, payments and business records: to perform our contract, meet legal and tax obligations and protect our legitimate business interests.
  • Provide customer service and handle complaints, warranty matters or legal claims: to perform our contract and for our legitimate interests in operating and protecting our business.
  • Operate, secure and improve our website: for our legitimate interests in maintaining a safe, effective and useful website.
  • Send marketing communications: where you have consented or where the law otherwise permits us to do so. You can opt out at any time.
  • Comply with legal or regulatory requirements: where processing is necessary for a legal obligation.

5. Quote forms, contact forms and communications

When you submit a website form, the information you enter is used to respond to your request, prepare or manage a quotation and, where applicable, progress your project. Form submissions may be sent to us by email and stored securely within our website, email or customer-management systems.

Please ensure that you have permission before providing another person’s contact details or personal information.

6. Cookies and website analytics

Our website may use cookies and similar technologies. Some cookies are strictly necessary for the website, forms, security and user preferences to function. Other cookies, including analytics or third-party media cookies, are used only where enabled and where any consent required by law has been obtained.

You can manage non-essential cookie choices through the cookie controls displayed on the website and through your browser settings. Disabling some cookies may affect certain website features. More detailed information may be provided in a separate Cookie Policy or cookie-settings panel.

7. Embedded content and third-party services

Pages may contain maps, videos, social-media links, review links or other content supplied by third parties. If you interact with that content, the relevant provider may collect information in accordance with its own privacy policy. Where third-party content uses non-essential cookies or tracking technologies, it should be controlled by the website’s consent settings.

8. Who we share information with

We do not sell your personal information. Where necessary for the purposes described above, we may share relevant information with:

  • Building manufacturers and suppliers.
  • Structural engineers, designers, installers, contractors, hauliers and delivery providers.
  • Professional advisers, including accountants, insurers, legal advisers and consultants.
  • Website-hosting, email, form, customer-management, live-chat, analytics, security, backup and IT service providers.
  • Payment, banking and fraud-prevention providers where applicable.
  • Public authorities, regulators, courts, law-enforcement agencies or other parties where disclosure is required by law or necessary to protect legal rights.
  • A prospective purchaser, investor or adviser if our business or assets are reorganised, sold or transferred, subject to appropriate confidentiality arrangements.

We share only the information reasonably required for the relevant purpose and expect service providers acting on our behalf to protect it appropriately.

9. International transfers

Some technology providers may process or store information outside the United Kingdom. Where this occurs, we take reasonable steps to ensure an appropriate legal safeguard is used, such as UK adequacy regulations, the UK International Data Transfer Agreement or approved contractual clauses.

10. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including contractual, warranty, accounting, tax, insurance and legal requirements.

  • General enquiries and unsuccessful quotation records are normally reviewed and deleted or anonymised after approximately 24 months of inactivity, unless there is a legitimate reason to retain them for longer.
  • Customer, order, contract, invoice and accounting records are generally retained for at least six years after the relevant accounting period or completion of the transaction.
  • Project, structural, warranty and delivery records may be retained for longer where reasonably necessary to support the supplied building, comply with contractual requirements or establish, exercise or defend legal claims.
  • Website email-delivery logs are normally retained for up to 30 days.
  • Marketing information is retained until you opt out, withdraw consent or it is no longer reasonably required.

11. How we protect your information

We use appropriate technical and organisational measures intended to protect personal information from accidental loss, unauthorised access, misuse, alteration or disclosure. No internet or email system can be guaranteed to be completely secure, but we review our safeguards and limit access to people who reasonably need the information.

12. Your data-protection rights

Depending on the circumstances and the lawful basis used, you may have the right to:

  • Ask for access to the personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Ask us to erase information in certain circumstances.
  • Ask us to restrict how information is used.
  • Object to processing based on legitimate interests or to direct marketing.
  • Receive certain information in a portable format.
  • Withdraw consent at any time where processing is based on consent.

These rights are not absolute and legal or contractual retention requirements may sometimes apply. To exercise a right, email info@easysteelbuildings.co.uk. We may need to verify your identity before responding.

13. Marketing

You can ask us to stop sending marketing communications at any time by using an unsubscribe option where provided or by contacting us. Opting out of marketing will not prevent us from sending necessary messages about an existing enquiry, quotation, order or contract.

14. Automated decision-making

We do not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects.

15. Children

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children through our standard enquiry and quotation processes.

16. Complaints

Please contact us first if you have a concern about how we use your information so that we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection:

17. Changes to this policy

We may update this privacy policy when our services, suppliers or legal obligations change. The latest version will be published on this page with the date of the most recent update.

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